Good day Anonymous! We are sad to hear you were disappointed with your purchase. While we do not produce the body butter ourselves ,we do stand behind our products. This particular brand is one of our customer favorites. It has a mild scent that is more natural and not too overpowering. Body butters do change form in different climates and may need to be mixed at times prior to use. We appreciate your review . We have also sent you an email advising how you have been compensated for this one body butter. We want nothing more than for our customers to be satified.